After the hailstorm: crisis management with digital forms

A sudden hailstorm can throw entire regions into turmoil within minutes and confront companies with enormous challenges. How do you respond quickly, in a coordinated way, to a flood of damage reports? With the Forms module and the integrated Newsroom from hegyon.ai, you are thoroughly prepared.

Creating and publishing forms in seconds

After an unexpected event like the recent hailstorm, every minute counts. With hegyon.ai you create tailored digital damage report forms in seconds. Whether for internal reports from employees or for partners and customers affected by damage, the forms are ready to use immediately. No paperwork, no delays, just fast and straightforward data capture exactly where it is needed.

Automated workflows for processes without gaps

The real strength of our Forms module lies in its integrated automated workflows. A specific workflow can be attached to every form, ensuring that each report takes the right path. That means:

• Automated follow-up: With employees, partners or insurers, the workflow issues reminders about outstanding steps by itself.
• No case goes unnoticed: Every submitted case runs through a defined process, which minimises the risk of important reports being overlooked or forgotten.
• Efficient assignment: Tasks are automatically assigned to the responsible people, which cuts processing times dramatically.

Transparent case overview and analysis

Keep the overview, even with a high number of cases. The hegyon.ai Forms module provides a detailed overview and analysis of every submitted case. You see the current processing status at a glance, can identify bottlenecks and analyse how often particular events occur. This transparency is decisive for effective crisis management and for the continuous improvement of your processes.

Central communication through the Newsroom

A new damage report form or an important instruction has to reach all relevant employees immediately. This is where our Newsroom module comes in:

• A single source of information: Publish important announcements, such as the release of a new damage report form, centrally in the Newsroom.
• Push notifications: As soon as a post is published, every employee automatically receives a push message on their smartphone or desktop. That removes the need to distribute information across email, SMS or messengers.
• Mandatory reading and read confirmation: For especially critical information, posts can be marked as mandatory reading. You get detailed control over who has read and acknowledged the post, which is indispensable in compliance-relevant situations.

An AI assistant for continuous process improvement

Standing still means falling behind. Our integrated AI assistant continuously analyses the underlying processes and workflows of case handling. It identifies potential for optimisation, proposes improvements and helps you steadily increase your company's efficiency and responsiveness.

A free applicant account for companies

To make working with external partners or customers as smooth as possible, we offer something special: the applicant account is free for companies. That allows everyone involved to use the forms easily and without barriers, at no additional cost.

With hegyon.ai you are not only prepared for unexpected events, you can even use them as an opportunity to optimise your internal processes and raise your efficiency for the long term.